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Governance

Compliance basics

Framework alignment depends on how and where you deploy. Use this page as a starting checklist with your legal and infra teams.

PDPL-ready*
Planning
DPA
By contract
SOC path*
Roadmap
Rolling
Last reviewed

Data protection

  • Map personal data flows between CRM entities, users, and integrations in your tenant.
  • Define retention and deletion procedures consistent with your policies and jurisdiction.

Regional & sector needs

  • Multi-tenant SaaS operators should document cross-border transfers and subprocessors.
  • Regulated industries may require additional controls — cover them in your enterprise agreement.

Assurance

  • Request questionnaires, architecture reviews, or penetration-test summaries through your sales or security contact.
  • Operational evidence (logs, change management) stays under your administrative control when self-hosted.